Frequently Asked Questions
How long is a showroom visit?
Allow at least 1 hour for a consultation if you are choosing a faucet or two, or a new toilet. If you are doing more than one bath, or a complicated kitchen or bath renovation project, we recommend allowing 2.5 to 3 hours. You can discuss the time necessary with your showroom consultant when you call us for an appointment.
What should I bring with me to my showroom visit?
In order to get the most out of your visit to our Weinstein Collegeville showroom, we recommend that you bring relevant measurements, photos of the areas involved in your project, your desired timing for beginning and completing your project, an idea of your budget, whether you will be working with a trades professional such as a contractor or designer, and some photos of any products you have seen which you like.
Do you have working showroom displays?
Yes, some of our tubs, toilets, faucets, and shower systems are fully functional.
Must I schedule a showroom appointment?
You are always welcome to visit our showroom in Collegeville to browse through the many products on display and take home several beautiful product brochures to help you with your dreaming. If you would like our showroom consultants to reserve dedicated time for you, we recommend you make an appointment. This will ensure that you will receive the personalized service for which Weinstein’s Collegeville showroom is known. Schedule an appointment here.
When will I receive the pricing for my project?
This depends on the size and complexity of the quotation; however, after you have met with your showroom consultant, they can usually provide pricing within one business day.
Do you install kitchens and baths?
We do not have an installation crew, but we can recommend reputable, trained professionals who can meet the expectations for your project.
Do you have showroom products in stock?
Yes, we carry a large inventory of showroom products; however, due to the enormous variety of products available, it is impossible for us to stock everything. Special-order products will take several weeks to arrive. Please contact us at 610-409-2800 to check for a specific product.
What if I need to change my order after it has been placed?
For stock items that have not been opened or used, we will not charge a restocking fee. However, certain special product orders that are customized to your specified color, shape, or size are harder to return. If a vendor has already filled the order, we can work on your behalf to try and return it. For vendors that do take the item back, please keep in mind that they will always charge a restocking fee. Therefore, we ask that you carefully consider your decision regarding custom products before ordering.
Will you deliver my materials to my job site?
Yes, we deliver to Pennsylvania, New Jersey, and Delaware. In addition, if you live within 5 miles of our showroom in Collegeville, PA, we will deliver materials for free.